We provide support to our customers so that their patients can receive the examinations they need exactly when they need them.
To achieve this, we make it our mission to create the best environment of medical treatment for our customers. We ensure that our medical systems are used safely while delivering optimum performance. Canon Medical Systems Malaysia will continuously provide the customer with high-speed and high-quality service support.
To achieve this goal, we have built a servicing system capable of promptly delivering all required measures should any failure occur.
Concept (reactive, proactive, and predictive), Canon Medical Systems Malaysia will continue to provide speedy, high-quality service, we believe that there is nothing special about simply being reactive immediately after a failure. We aim to increase uptime by providing proactive services before customers notice any phenomena, and predictive services that prevent failure in advance.